Terms & Conditions
Hi there! KotrynaBassDesign is a small graphic & web design company specializing in premade Blogger templates and responsive WordPress themes. We also offer business branding/identity, and social networking design. If at anytime you have any questions or just need to share your ideas with us and make them happen- please e-mail us at hello(at)kotrynabassdesign.com
-We offer direct debit payments as well as PayPal transfers
-Returning customers can apply for a discount, just e-mail us with your previous order number and the new listing you have your eye on
-you will receive the link to your e-mail immediately if you purchased INSTANT DOWNLOAD listing
-please check all other listings to see the shipping time
-you will be e-mailed straight away if at anytime the circumstances have changed
Refunds and Exchanges
– Due to the nature of our products we can not offer refunds.
– However, If you are unhappy with your purchase, please contact us and we will try our best to find a solution that satisfies both sides.
– Our WordPress themes are for self-hosted WordPress only (WordPress.org, not WordPress.com). You need to have a domain, hosting, and WordPress software installed in order for our themes to work on your website. WordPress.com does not offer the ability for you to upload custom themes.
– No refunds available for not realising your blog is on WordPress.com
Additional Policies and FAQs
Please read the description before purchasing.
Please make sure to backup all of your files before the installation process begins.
We’re very excited to work with you!
Feel free to communicate with us at anytime through: